Not finding the answers to your questions? Please take a moment to review these frequently asked questions (FAQs) to see if your answer is here.

Why do I need to create a profile?
Creating a profile allows you to protect the information you submit to ATCO. It also allows you to create unlimited CareerAlerts, save Career Searches, and establish a Personal Job List to track the jobs you are interested in and have applied for. You can also store up to three different versions of your resume plus cover letters and modify them at any time.
To help ensure this information is protected, only you should know the username and password you use for this site.

What is the best format to use for my resume?
The best format for your resume is Plain Text. Before you copy and paste your resume, save it as Plain Text in your word processing document. Rich Text formats do not translate well once you submit your application.

How do I know my application has been received?
You will receive an email acknowledging that ATCO has received your resume. We will also notify you if our recruiting team determines that your skills and experience match our current hiring needs.

I have submitted my application, but now realize I made an error in the information I provided. What should I do?
You can't re-apply for the position, but you can update the information in any resume you submitted by clicking the name of the resume you wish to modify. Once you save the changes, the resume you submitted will be updated.

How do I update/change my contact information, e-mail address, resume or password?
Making changes to your profile is easy. First, log in and then in the upper right hand corner click “Edit Profile”. Make your changes and click Save.

Why can’t I log into my profile?
Click “Forgot your password” on the main page to enter your email address and we will email you your password.

Can I apply for more than one position at a time?
You are encouraged to apply for any and all positions you are interested in. By doing so, the entire ATCO recruiting community can search and find your resume.

What happens if I submit my resume without applying for a position?
When your information is accessible to our hiring team, you are exactly where you need to be when we are looking for new talent. If you are a good match for a new opportunity, you will hear from us. When new positions open, we conduct searches in our system for candidates who match the criteria of the new opening. We will contact candidates who appear to be good matches for new opportunities. Meanwhile, we encourage you to sign-up for CareerAlerts and to visit the site frequently for the perfect opportunity.

What happens after I apply for a specific position?
Your resume will be added to those of a select group of candidates. The hiring team will be notified you are interested in that opportunity and will have easy access to your resume. In addition, your resume will be a part of the larger general resume pool available to all hiring teams in the ATCO Group of Companies. We will contact individuals whose resumes match the hiring criteria. Meanwhile, we encourage you to sign up for CareerAlerts and to keep looking for the perfect opportunity.

What are CareerAlerts?
Our CareerAlerts is an online tool that searches all of our job postings to identify positions for you that match your interests. If you sign-up to receive CareerAlerts, we can match you with current opportunities and keep you notified about future openings.

How many CareerAlerts can I create?
You may create unlimited CareerAlerts.

I no longer wish to receive CareerAlerts. How can I stop these messages?
You may deactivate your CareerAlerts at any time by clicking the Delete button in the CareerAlerts section.

Can I modify my CareerAlerts?
You may modify the CareerAlerts section by clicking the Edit button in the CareerAlerts section.

I received a CareerAlert, but the link was broken. How do I fix it?
This error usually occurs when a URL becomes fragmented during delivery. You can tell if this has happened if the entire posting is not highlighted and underlined. To fix this, you can either cut and paste the fragmented URL into the address bar on your browser, or make the document active by clicking Reply and backspacing between the fragments until they are joined.

General site or technical problems:
Please email our tech support team with any issue that you might be experiencing, and we will address it as soon as possible. The more detailed you can be about the issue, the more quickly we can address it. Be sure to specify your operating system (“Mac OS X” or “Windows 2000”, for example) and browser version (“Internet Explorer 6” or ’Netscape 5.1”, for example). We will not be able to answer any questions about ATCO postings, but we can certainly help you with any technical problems you are experiencing on the ATCO career pages.